Ownership
https://vixiees.com/ is an Internet Site owned by VIXIEES TECH-HUB S.L. with NIF: B44570174 with registered office at C/ Lepant 270, Bajos, 08013, Barcelona. Registered in the Commercial Registry on February sixth, two thousand and twenty-three, in volume 48632, folio 1, registration 1 with sheet B 590734.
VIXIEES offers a cloud-based SaaS solution designed to optimize and systematize B2C sales processes, aimed at boosting the main CRMs/tools on the market and supporting sales teams that have not yet found the right solution to manage their sales processes.
Terms of Use
By accessing the Website, the User declares that they accept this Legal Notice with all its conditions of use. In any case, this Legal Notice is mandatory and binding; anyone who does not accept its conditions must refrain from using the Website and/or the services promoted by the Owner through it. These conditions do not create any partnership, mandate, franchise, or employment relationship between the Owner and the Users.
This Legal Notice regulates the use of this Website, which the Owner makes available to individuals who access it in order to provide them with information about their own solutions and/or those of third-party collaborators, and to facilitate their access to and contracting of the same.
Applicable Regulations
This Legal Notice is subject to the provisions of Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), Regulation UE 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR), Guidelines 5/2020 on consent under Regulation (EU) 2016/679, Law 11/2022, of June 28, General Telecommunications, Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, Royal Decree-Law 13/2012, of March 30, transposing directives on internal electricity and gas markets and electronic communications, and adopting measures to correct deviations due to mismatches between the costs and revenues of the electricity and gas sectors, Guidelines 03/2022 on deceptive patterns of the European Data Protection Board (EDPB), Regulation (EU) 2024/1689 of the European Parliament and of the Council of June 13, 2024, laying down harmonised rules on artificial intelligence and amending Regulations (EC) No 300/2008, (EU) No 167/2013, (EU) No 168/2013, (EU) 2018/858, (EU) 2018/1139 and (EU) 2019/2144 and Directives 2014/90/EU, (EU) 2016/797 and (EU) 2020/1828 (Artificial Intelligence Act), as well as any subsequent regulations that modify or develop them.
Both the access to the Website owned by the Owner and the use that may be made of the information and content included therein, shall be the exclusive responsibility of the person who carries it out. The conditions of access to the Website will be subject to current legality and the principles of good faith and lawful use by the User, with any type of action to the detriment of the Owner being generally prohibited. The use of the Website for illegal or unauthorized purposes is strictly prohibited.
Modification of the terms of use
The Owner reserves the right to modify, at any time, the presentation and configuration of the Website, as well as this Legal Notice. Therefore, the Owner recommends the User to read them carefully each time they access the Website. The Legal Notice will always be available in a visible place, freely accessible for any consultations they wish to make.
Description of services
https://vixiees.com/ is the Website of the Owner and serves as an information and contracting tool for the solutions offered.
Registration
In order to access the contracted solutions/features, it is necessary to be registered beforehand. By registering as a Registered User, you confirm that you are of legal age, with the capacity to contract or have the express authorization of your legal tutor, and that you (hereinafter also referred to as the “Registered User”) accept all the conditions of this Legal Notice.
The Owner may interrupt the service to any User who makes an unethical, offensive, illegal, or incorrect use of the contents or services of this Website and/or contrary to the interests of the Owner. Likewise, the Owner reserves the right to reject any registration request or cancel a previously accepted registration, without being obliged to communicate or explain the reasons for its decision and without this generating any right to compensation or indemnification.
Termination
The Owner reserves the right to interrupt or cancel the Website or any of the services on it, at any time and without prior notice, for technical or any other reasons, and may likewise unilaterally modify both the conditions of access and all or part of the contents included therein, all without prejudice to the rights acquired at that time.
Responsibilities
The links contained in the Website may lead to third-party Websites. The Owner assumes no responsibility for the content, information, or services that may appear on such sites, which will be exclusively for informative purposes and in no case imply any relationship between the Owner and the individuals or entities that own such content or the sites where they are located.
The Owner is not responsible under any circumstances for any type of damage that Users may cause to this Website, or to any other, due to the illegal or improper use of it, or of the contents and information accessible or provided through it.
The Owner will not be responsible for violations made by users of its Website that affect third parties.
The Owner cannot be held responsible for the use of this Website by third parties or references that may exist on foreign sites.
The Owner guarantees that its staff and other persons in charge on its behalf of the operation and use of AI systems have an adequate level of literacy in the matter to ensure a responsible and efficient use of such technologies.
Indemnification
Users will hold the Owner harmless from any third-party claim or demand related to the activities promoted within the Website or for breach of the Legal Notice and other policies that are understood to be incorporated into this document, or for the violation of any laws or third-party rights.
Severability and Ineffectiveness of Clauses
If any clause included in this Legal Notice or the rest of the legal and informative texts of the Website were declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect that provision or the part of it that is null or ineffective, with the remaining conditions established surviving in everything else, and such provision, or the part of it that was affected, being deemed not included.
Notifications
All notifications, requirements, requests, and other communications to be made by the parties in relation to this Legal Notice or other legal and informative texts must be made in writing and will be understood to have been duly made when they have been delivered by hand or sent by ordinary mail to the address of the other party or to their email, or to any other address or email that each party may indicate to the other for these purposes.
Intellectual and Industrial Property
The intellectual property rights of this Website, its source code, design, navigation structures, and the various elements contained therein are the exclusive property of the Owner, who is responsible for exercising the exploitation rights thereof in any form and, especially, the rights of reproduction, distribution, public communication, and transformation, in accordance with applicable Spanish and European Union legislation.
The total or partial reproduction of the contents of this Website without the express written consent of the Owner is strictly prohibited. The unauthorized use of these contents by any other person or company will give rise to legally established responsibilities.
The Owner will market the solutions and/or features under registered trademarks and its own trade names and those that, where applicable, its suppliers indicate. The suppliers are the legitimate owners of the Registered Trademarks and promotional material that they may make available for the promotion of the solutions and/or features and grant the Owner the necessary authorization for the use of the same without it being considered in any case a transfer of ownership, with the supplier being solely responsible for any demand filed by third parties in relation to the use of the trademark, exempting the Owner from any liability regarding intellectual property rights.
Any form of exploitation, including all types of reproduction, distribution, assignment to third parties, public communication, and transformation, through any type of support and medium, of the aforementioned works, creations, and distinctive signs without the prior and express authorization of their respective owners is prohibited. Non-compliance with this prohibition may constitute a punishable offense under current legislation.
It is prohibited, except in cases expressly authorized by the Owner, to present this Website or the information contained therein under frames or borders, distinctive signs, trademarks, or corporate or commercial names of another person, company, or entity, including expressly the photographic content which is considered the exclusive property of the Owner.
The Owner warns that it cannot be held responsible for comments or any type of contribution from third parties displayed on the site itself or on linked external spaces; these do not in any case reflect the opinion of the Owner, and the right to delete them if they are considered incorrect or act against its own interests or those of third parties, according to the Owner's discretion, is reserved exclusively.
The Owner is not responsible for the use that the User makes of the Website Services, as well as any material that the User includes on this Website, which may infringe the intellectual or industrial property rights or any other rights of third parties.
Jurisdiction
For any questions that may arise regarding the interpretation, application, and compliance with this Legal Notice, as well as claims that may derive from its use, all intervening parties submit to the Judges and Courts that correspond according to their jurisdiction.
Privacy Policy.
The Owner undertakes to comply with regulations regarding Personal Data Protection and to respect the privacy of Users. The objective is to offer the best service to the User, and for this, it is necessary to process their personal data. The User may only include their own personal data, and in no case that of another person without their express consent, being solely responsible in the event of doing so.
Data Controller
Vixiees Tech-Hub S.L.
NIF: B44570174
Address: C/ Lepant 270, Bajos, 08013, Barcelona.
Telephone: 910 605 210
Purposes and Legal Basis
Customer Support: Attend to queries from the User who contacts us through the Forms or communication tools available on the Website, including interaction with the Virtual Assistant assisted by Artificial Intelligence. The lawful basis for processing is the User's consent, in accordance with Art. 6.1.a) of the GDPR. Within the scope of this purpose, communications (including phone calls) may be recorded and analyzed using Artificial Intelligence systems to transcribe content, improve the service provided, and evaluate the interaction by analyzing the emotions of the Users. Likewise, your data may be transferred outside the European Economic Area with appropriate guarantees. The lawful bases for treatment are the User's consent, in accordance with Art. 6.1.a) of the GDPR and legitimate interest, in accordance with Art. 6.1.f) of the GDPR.
Registration: Processing user account registration with the purpose of accessing contracted solutions/features. The lawful basis for processing is the execution of a contract to which the User is party, in accordance with Art. 6.1.b) of the GDPR.
Login via third-party accounts (Google or Microsoft): Manage the login through third-party authentication services (such as Google or Microsoft), to facilitate the User's login. The lawful basis for processing is the User's consent, in accordance with Art. 6.1.a) of the GDPR.
Contracting: Management of the contracting process for services selected by the User. The lawful basis for processing is the execution of a contract to which the User is party, in accordance with Art. 6.1.b) of the GDPR.
Browsing data: Data collected by first or third-party cookies that may be generated by this Website, with the User having been informed and accepting them. The lawful basis for processing is the User's consent, in accordance with Art. 6.1.a) of the GDPR.
The data processed for this purpose are: those collected by cookies generated on the Website, according to their purposes. For more information, you can consult our Cookies Policy or modify your preferences in our cookies management tool.
The Owner will not be responsible for the processing of information collected by cookies of third-party advertising managers, nor will it have access to the data collected by them. The Owner informs that these third parties will process the data for their own purposes based on each type of cookie and may in turn transfer the information to other service providers or process the data in combination with data collected on other websites by these or other publishers to provide the services entrusted to each of them.
Commercial communications: For Users who voluntarily accept this option, promotions, advertising, offers, news, event invitations, and any type of commercial information from the Owner will be sent. The lawful basis for processing is the User's consent, in accordance with Art. 6.1.a) of the GDPR.
In any case, the User can subsequently oppose the receipt of commercial communications at any time by sending an email to contact@vixiees.com from the same account where the communications are received.
Retention Period
Data will be retained as long as the relationship is maintained and its deletion is not requested, and in any case in compliance with the legal statutes of limitations applicable to it.
Disclosures
The Owner uses external providers that use Cookies to perform analytical studies of use and generation of advertising, which can be behavioral. The Owner does not have access to the data generated by these Cookies. The User can pre-select which Cookies will be generated on this Website, can subsequently manage their choices, and can consult the Cookies Policy at any time.
In relation to service management, Users' data may be processed by companies providing various services to the Owner, including shipping, courier, accounting, consulting, IT maintenance, or any other service that, due to their status as Data Processors, makes access or processing of this data indispensable or inevitable. This processing will not be considered a data transfer in any case.
Rights of Data Subjects
The User may exercise their rights of access, rectification, deletion, objection, restriction of processing, data portability, and the right not to be subject to decisions based solely on automated processing (including profiling), by sending a request with the subject "Data Protection" to the address: contact@vixiees.com from the same account provided to us, indicating contact details. If you consider that your rights have been violated, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).
Data Protection Officer
The contact details of the Data Protection Officer (DPO/DPD) are: Grupo Datcon Sur S.L.U., C/ Dr. Duarte Acosta 7. 11500. El Puerto de Santa María, Cádiz, ejercicioderechos@grupodatcon.com.
Free Text Fields
The free text fields that may appear in the forms of the Website, placed at the User's disposal, have the sole and exclusive purpose of gathering information to improve the quality of the Services.
The User will not include, in those spaces that the Website may offer as "free text fields," any personal data that can be classified within those data for which a special level of protection is required, understanding as such data, including but not limited to, those relating to financial-economic situation, psychological profiles, ideology, religion, beliefs, union affiliation, health, racial origin, and/or sex life.
Use of Artificial Intelligence Technologies
The Website may make available to the User automated interaction systems that use Artificial Intelligence, such as the virtual assistance chatbot. These systems have the sole purpose of collecting info to improve the services provided, User experience, or customer service.
Interactions held with the Virtual Assistant may be recorded for the purpose of ensuring the security of the service, resolving technical incidents, and improving the quality of service provided.
The Virtual Assistant is not intended to create individual profiles, nor to make automated decisions that produce legal effects on the User.
Where applicable, if the system's technology provider uses the information in an aggregate and anonymized manner for the purpose of improving or training its Artificial Intelligence models, such processing will be carried out in accordance with current personal data protection regulations and the Artificial Intelligence Act, ensuring that re-identification of Users is not possible.
The Owner of the Website will not transfer identifiable personal data to third parties and will retain records only for the time necessary for maintenance and improvement of the service.
The User will not include, in those spaces that the Website may offer as "free text fields," nor in conversations with the Virtual Assistant, any personal data that can be classified within those data for which a special level of protection is required, understanding as such data, including but not limited to, those relating to financial-economic status, psychological profiles, ideology, religion, beliefs, labor union membership, health, racial origin, and/or sex life.
In the event that the User voluntarily provides this type of information, they do so under their sole responsibility, without any legal liability arising for the Website Owner.
The Website Owner recommends parents, mothers, and/or legal guardians to supervise minors' use of the Website. In the event that a minor interacts and provides data without authorization from their representatives or legal guardians, these will be deleted as soon as we become aware.
The virtual assistance system based on Artificial Intelligence is built on automated models that generate responses from language patterns. Although designed to offer useful and updated information, its responses may be inaccurate or incomplete. Therefore, the content provided by the Virtual Assistant is for guidance purposes only and should not be considered professional or binding advice.
If the User needs more personalized attention, they can contact Customer Support, where they will be assisted by a person, by sending an email to contact@vixiees.com, and a reply will be received as soon as possible (or they can use the phone 910 605 210 during business hours).
Non-mandatory fields
The Owner informs the User of the non-mandatory nature of collecting certain data, except in fields indicated otherwise by an asterisk (*). However, failure to complete such data may prevent providing all those Services linked to such data, releasing the Owner from all liability for the non-provision or incomplete provision of these Services.
Access and Rectification of Personal Data
The User agrees to provide truthful information in relation to their personal data, and to keep the data provided to the Owner updated at all times. The User will be liable, in any case, for the truthfulness of the data provided, reserving the Owner's right to exclude any User who has provided false data from the services, without prejudice to other actions that may correspond in Law. The data provided by the User will be presumed correct, so in case of erroneous submission of their data by the User, the Owner declines any responsibility in case of incorrect execution or non-execution of the delivery, as well as incorrect compliance with the necessary administrative procedures.
Confidentiality
Furthermore, any information of any kind exchanged between the parties, that which they agree is of such nature, or that which simply concerns the content of said info, will also be considered confidential. Displaying data over the Internet will not imply direct access to it, except with the express consent of its owner for each occasion.
Photographs
In compliance with transition current provisions of Personal Data Protection regulations, you are informed that photographs in which people appear are considered personal data. By this communication, you are informed that photographs of people for promotional purposes and who have voluntarily agreed to it may appear on this Website. If in any case, any person appearing in them wishes a photograph not to be shown, please contact us and we will proceed to remove it as quickly as possible. This will not apply to people who have provided a service professionally.