You enter listening mode. You speak only when necessary.
From the dashboard, you can see who is on a call right now and join whichever one you want.
1
You enter in silence
Your microphone is muted by default. You are listening to the conversation live.
2
You only speak to your sales representative
You tell them what to answer and the contact doesn't hear it. For them, the call didn't change.
3
Leave whenever you want
You leave without cutting anything and move on to another.
4
It is recorded just like the rest
The call is transcribed and summarized the same way, with what happened inside.
What it is used for
A new person's first week
You jump into their first real calls and correct them on the spot, not in the Thursday meeting.
The opportunity you can't afford to miss
The major client that your sales representative is calling for the first time.
The call that is going wrong
You see it going wrong, you step in and straighten it out before they hang up.
Before, during, and after
Coach jumps in while the call is happening. Insights tells you what happened in the ones you didn't join. And when you detect a recurring pattern, you turn it into a playbook for the whole team.
Frequently asked questions
How is it different from a CRM?
They look similar in the customer profile and the history. The difference lies in what they depend on: a CRM records what the salesperson decided to do, and if they don't input it, it doesn't exist. Vixiees decides the next contact, puts it in front of them, and keeps it recorded.
Do I have to leave my CRM?
What happens if a sales representative doesn't do their homework?
Can I change the rules myself?






















