Metrics and ROI to Lead with Data

What business metrics do directors overseeing your operation look at, and how to demonstrate the real ROI of your sales team.

The latest in

Metrics and ROI

Metrics and ROI
8
reading minutes

How to Set Realistic Sales Goals for Your B2C Team
Metrics and ROI
7
reading minutes

Net Revenue Retention (NRR): What It Is and How to Apply It in B2C Sales
Metrics and ROI
8
reading minutes

Commercial Activity Rate: The Metric Your CRM Doesn't Calculate and That Explains Everything
Metrics and ROI
9
reading minutes

How to interpret the meaning of your KPIs: a step-by-step guide
Metrics and ROI
9
reading minutes

The Cost of Non-Execution: How Much Money Your Team Loses Every Month by Not Following the Process
Metrics and ROI
8
reading minutes

Conversion Rate Per Agent: How to Measure Individual Performance Without the Salesperson Manipulating the Data
Metrics and ROI
8
reading minutes

Service Quality in B2C Sales: how to measure it when the problem lies in the execution
Metrics and ROI
7
reading minutes

Conversion Funnel: why yours looks good but your numbers aren't improving
Metrics and ROI
9
reading minutes

OKR vs KPI in B2C Sales: which to use, when, and why neither works without execution
Metrics and ROI
7
reading minutes

How to Calculate Salesperson Productivity: B2C Formulas and Benchmarks
Metrics and ROI
6
reading minutes

Customer Acquisition Cost (CAC) in B2C: Formula, Benchmarks, and How to Reduce It
Metrics and ROI
6
reading minutes

Cost per Lead in B2C Sales: Formula, Benchmarks, and how to Reduce It
Metrics and ROI
7
reading minutes

B2C Sales Win Rate: How to Calculate, Analyze, and Improve It
Metrics and ROI
9
reading minutes

Customer Engagement in B2C Sales: How to Measure and Improve Customer Engagement
Metrics and ROI
6
reading minutes

Customer Lifetime Value in B2C Sales: Formula, Calculation and How to Use It to Sell More
Metrics and ROI
6
reading minutes

Contactability in Sales Call Centers: Metrics, Causes, and How to Improve It
Metrics and ROI
7
reading minutes

B2C Sales Analysis: How to Turn CRM Data into Commercial Actions
Metrics and ROI
6
reading minutes

B2C Sales Dashboard: Common Mistakes and How to Avoid Them
Metrics and ROI
6
reading minutes

Churn Rate in B2C Sales: what it is, how to calculate it, and how to reduce it with your sales team
Software and CRM
7
reading minutes

Power BI Dashboard for B2C Sales: Template and Step-by-Step Setup
Software and CRM
7
reading minutes

Tableau for B2C Sales Teams: When to Use It and When to Prefer Power BI
Software and CRM
8
reading minutes

Power BI for B2C Sales: How to Create Sales Performance Dashboards
Metrics and ROI
10
reading minutes

Call Tracking in B2C Sales: What It Is and How to Attribute Calls to Campaigns
Metrics and ROI
6
reading minutes

What Is a Sales KPI: Types, Formulas, and B2C Examples
Metrics and ROI
6
reading minutes

Lifetime Value in B2C Sales: How to Calculate It and Use It to Make Decisions
Metrics and ROI
8
reading minutes

Revenue Intelligence in B2C Sales: What It Is and How to Use Data to Sell More
Metrics and ROI
6
reading minutes

B2C Sales Conversion Rate: Formula, Industry Benchmarks, and How to Improve It
Sales Team Management
8
reading minutes

B2C Sales Productivity: How to Measure It by Agent, Team, and Channel
Metrics and ROI
9
reading minutes

How to interpret the meaning of your KPIs: a step-by-step guide
Metrics and ROI
7
reading minutes

Business Intelligence Tools: Tools for Predicting B2C Sales
Metrics and ROI
8
reading minutes

Forecast vs Budget: The Real Meaning of Forecasting in RevOps
Metrics and ROI
8
reading minutes

KPI and OKR in Sales: Differences and How to Align Them in Your Team
Metrics and ROI
10
reading minutes

Reporting Systems in Sales: How to Unify CRM and Telephony Data
Metrics and ROI
8
reading minutes

What Is a Sales Forecast? Guide for Call Center Directors
Automation and Business AI
10
reading minutes

Google Tag Manager and CRM: Measuring offline conversions with Vixiees
Metrics and ROI
8
reading minutes

CRM and Profitability: The Mathematical Formulas to Measure Your ROI
Metrics and ROI
10
reading minutes

10 B2C sales KPI examples that deliver results
Metrics and ROI
8
reading minutes

Sales KPI Dashboards: Visual Examples for Daily Monitoring
Metrics and ROI
10
reading minutes

ROI Calculator: How much does your company save with workflow automation?

Other rails

B2C Commercial Strategy

How to design and scale your commercial strategy in high-lead-volume B2C businesses. Frameworks and real examples to sell on tracks.

Sales Channels

How to manage each channel —call, WhatsApp, email— within a single process, so that no lead slips away along the way.

Automation and Commercial AI

How to add automation and AI to your business operations without breaking anything or losing control. Use cases where it truly moves the needle.

Software and CRM

How to choose and get the most out of your sales and CRM software, and why logging activity is not enough for your team to execute.

Commercial Teams Management

How to lead your sales team without playing cop: follow-up, control, and results that don't depend on the salesperson's mood.

Sales Industrialization

Turn your sales department into a predictable process that runs every day. The step-by-step guide to selling on tracks.